123kat — Responsible
Gaming
Gaming is entertainment — it should never become a habit that takes over your life. Here you can read about how to stay in control, the tools available to you, and how to get help.
Gaming and Responsibility
Playing at 123kat is meant to be fun and entertaining. If you find yourself going beyond your losses and continuing to play, that situation may be heading toward a problem. That's why we've built tools that let players set their own limits, along with detailed support and protection features.
Everyone hopes to win — that's natural. But gaming should be seen as entertainment, not a way to earn income. Play only within a budget you can afford. With that mindset, gaming stays genuinely enjoyable.
Our platform includes tools designed with your wellbeing in mind. You can use them yourself at any time, and if you need more help, our customer support team is available 24/7.
Our Six Core Policies
Player Protection First
Keeping players safe is our number one responsibility. Tools and guidance to help reduce gambling-related harm are available directly on the platform.
Session Time Limits
You can set a daily limit on how long you play. When the time is up, your session stops automatically — so you don't have to worry about losing track of time.
Deposit Limits
You can set a cap on how much you deposit per day, week, or month. Planning your budget in advance means you can enjoy gaming without financial stress.
Self-Exclusion
If you want to take a break — short or long — contact our support team to request self-exclusion. During that period your account cannot be accessed, giving you the space to reset.
24/7 Customer Support
If you have any issues with your gambling, our 24/7 Live Chat support is available in Myanmar language — reach us anytime. We will help without judgment.
Account Closure
If you want to permanently close your account, contact us at [email protected] and request a full closure. We respect your decision and will act on it right away.
Warning Signs
If you notice one or more of the following signs in yourself, it may be time to take a closer look at your gambling habits.
- Depositing more money to chase losses
- Using money meant for rent, medical bills, or food to gamble
- Hiding how much you gamble or how long you play from your family
- Feeling a persistent urge to gamble that you cannot ignore
- Letting gambling affect your work, family, or relationships
- Continuing to play even when you feel no satisfaction after gambling
- Borrowing money to gamble and being unable to repay it
If you notice any of these signs, contact our 24/7 Live Chat right away or send a message to [email protected]. We will help you with full confidentiality.
How to Use Responsible Gambling Tools
Deposit Limit
Contact our support team to set a daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be accepted. This makes it easier to stay within your budget.
Time-Out (Cooling-Off)
Contact our support team to set a Time-Out period of 24 hours, 48 hours, or 7 days. During that period, you will not be able to play and all activity will be paused. This helps you step back and regain control when gambling starts to feel out of hand.
Self-Exclusion
If you want to stop gambling for a set period, you can request a self-exclusion. Choose 1 month, 3 months, 6 months, or longer — your account will not be accessible in any way during that time. This is the strongest self-protection tool available.
Account Closure
If you no longer want to use the platform at all, contact [email protected] to delete your account. We will respect this decision and return any remaining balance to your bank or payment method.
How to Use These Tools
To use any of the responsible gambling tools listed above, contact us via 24/7 Live Chat or send a request to [email protected]. We will take care of it right away. All of these services are available to players at any time.
Only players aged 21+ are allowed to play
123kat serves only players in Myanmar who are 21 years of age or older. When opening an account or attempting to play, you are required to provide your date of birth, which will be verified.
Minors and anyone below the required age must not access or play on this platform. As parents and guardians, please monitor your children's access to digital gaming appropriately. Keeping them safe is a responsibility we all share.
If you want to check things yourself, you can read about how to access the site, responsible gambling tools, and contact details on the FAQ page.
Tips for Safer Play
Set a budget before you play and stick to it.
Limit your playing time and make time for family a priority.
Do not try to chase losses — it does not work.
If things go wrong, get help right away — there is nothing to be ashamed of.
Always remember that gambling is not a way to make income.
Avoid playing when you are under the influence of alcohol or drugs, or when you are under stress.
How to get support
24/7 Live Chat
Open the Live Chat on the platform to contact us directly in Myanmar language. For setting gaming limits, requesting a Time-Out, or self-exclusion — we will assist you right away.
Contact us by email
You can send feedback, requests, or account matters directly to [email protected]. For personal issues, this channel allows you to explain things more clearly and in detail.
Play safe and have fun
Gaming is for entertainment only — let's enjoy it together, with control in place.
For more information, visit the FAQ or browse the games at 123kat.